Privacy Policy

1. Who we are

Value Profit Trading FZCO (“we”, “us”) is responsible for the personal data processed through this website and our educational services. Our contact details are listed at the bottom of this page.

2. Data we collect

• Booking data: your name, email address and any information you choose to share when booking a consultation or session.
• Purchase data: your name, email address, billing country and the details of what you bought and when.
• AI tool usage: the questions and text you enter into our AI learning tools and the answers generated. Please do not enter sensitive personal or financial information.
• Communication: the content of emails and messages you send us.
• Technical data: standard server logs such as IP address, browser type and the pages requested, created when you visit the website.

3. Payment information

Payments are processed by Stripe, a PCI DSS Level 1 certified payment provider. Your card details are entered directly with Stripe and are never sent to or stored on our servers. We only receive confirmation of the payment and limited details such as the card brand and last four digits.

Stripe's handling of your data is described in the Stripe Privacy Policy.

4. Why we use your data

• To deliver the services you purchased or booked (performance of a contract)
• To answer your questions and support requests
• To keep accounting records required by law
• To keep the website secure and working (legitimate interest)

We do not sell your personal data.

5. Service providers

We share data only with providers that help us run our services:

• Stripe — payment processing
• Calendly — booking of consultations and sessions
• Vercel — website hosting
• AI technology providers — generating answers in our AI learning tools
• Google — email

Some of these providers are located outside your country, including in the United States. Where required, transfers are protected by standard contractual clauses or equivalent safeguards.

6. How long we keep data

We keep purchase and accounting records for as long as the law requires. Other data is deleted when it is no longer needed for the purpose it was collected for.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or restrict its use, and to receive a copy of it. To use these rights, email us.

If you are in the EU or EEA, you can also complain to your local data protection authority.

8. Cookies

This website does not use advertising or analytics cookies. The booking calendar provided by Calendly may set cookies that are necessary for booking to work.

9. Contact